Welcome Future Students
Thinking about a training course with us and checking us out? Hello!
Just booked? Congratulations on starting your journey with Enchanted Beauty Institute!
We are sure you will enjoy training with us and finish completely confident in your knowledge and skills, ready to embark on the exciting next phase of your career.
We invite you to have a look around and give us a call with any questions on 1300 113 996.
Learn real skills, your way.
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A message from Kelly Harris, CEO
Hi it’s Kelly here, hopefully we will see you soon in the Academy, online or in our student group.
I know that sometimes it’s hard to believe in yourself, to believe that you can actually achieve something. Well I am here to tell you YOU CAN!
We have helped so many women in the past do exactly what you are thinking of doing now. There will be some elements of doubt in your mind, that’s normal when you are starting something new. But I need you to REALLY know this. You can learn the skills and knowledge, you can apply them and gain clients, you can build that business, you can make money, you can build your independence and you can build the life you LOVE.
There will always be people around you who say you can’t do something or you shouldn’t do something. Let your success be your answer. It’s heartbreaking when you talk to people who didn’t get to fulfil their dreams because other things got in the way.
It is never too early and it is never too late to start on this journey. Trust me when I say we will all be here every step of the way to help push you forward and get you wherever it is you want to be.
Its your time now!
Kelly x
IMAGINE.BELIEVE.ACHIEVE
About your Enrolment
You’ve booked your course, now what?
The first thing that happens is your Student Liaison will call you to welcome you and confirm your training requirements.
Your Student Liaison is your support buddy and is there to guide you throughout your training journey. If you need help you can reach out to them via email and telephone at any time!
Below is a rundown on what to expect:
** TIP: Click on the little pink arrow to drop down more details
Please take the time to read through carefully and contact us if you have any questions. Enjoy your new chapter with Enchanted Beauty Institute!
Our Student Liaison gets in touch with you
When we receive your booking, your Student Liaison will call to welcome you and confirm your training requirements. They will walk you through things you might need to do before your course starts and answer any questions you have.
- Note: if you make your booking after hours or on the weekend, we will call the next business day. If we can’t get through, we will get in touch by email instead.
We set up your online course access
After your Student Liaison has contacted you, your course order status will be set to completed. This triggers enrolment in your course on our Online Learning Platform. You will receive an email notification to let you know when you have access, so keep an eye out in case it goes to junk mail!
- This step happens for Online AND Academy course bookings, as we give online access as a bonus to our Academy students too!
- If you are a new user to our Online Learning Platform, an account will be generated for you first and an email sent to you so you can create your own password.
For Beauty Courses - organise your models!
Whether you are studying online or in the Academy, you will practice technical application on different models over the course of your training program.
The number of models will vary depending on the course you are enrolled in. You can find out how many models you need to organise for your course in the Model Requirements, Agenda and Assessments section further down this page.
IMPORTANT!
Your models need to have realistic expectations of your skill level and the time it will take to perform the application.
NEVER represent yourself as qualified before you receive your certification!
Important Information for Academy Courses
Before your course starts
Check out your course start and finish times – find your course in the section below and click on the Agenda Overview.
Organise your models if needed – find your course in the section below and click on Models to be Organised, then head to our Resources page for information on how to find the right models and what you need to do before your course starts
Check out where the EBI Academy is and plan how to get there – there is a handy map and information on parking and public transport on our Resources page.
On the day:
Please arrive in plenty of time, ideally at least 15 minutes before the start of your course. The Academy is open from 8.30am on training days.
What to bring/wear:
- Bring a pen/pencil and notepad to make notes
- Coffee/Tea/Water and biscuits are provided throughout the day. You are welcome to bring your own drinks or snacks.
- Bring your lunch (we have a fridge and microwave). Alternatively there is a food hall available nearby or you can use Uber Eats.
- Wear comfortable black clothes or beauty uniform and flat enclosed shoes
- Wear your hair tied back (if long) and minimal jewelry
- Mobile phones must be turned to silent during training sessions to avoid
disruption - Most importantly, bring your smile!
Model Requirements, Agenda & Assessments
Want to know at a glance how many models you need and when?
Curious about the agenda overview or when lunch is for your course at the Academy??
Keen to know how many case studies and assessment activities you need to successfully complete after your training to earn your certificate?
This is the place for you! Quick at a glance summaries for all our beauty courses.
If you want to check out more information, just click on the course name and it will take you to the full course details.
Classic to Volume Lash Extension Course (CVL)
Models you need to organise
Number of Models you will need: 5
- Online Students: complete at your own pace, but in this treatment order.
- Academy Students: organise your models for these times and treatments. These are supervised and free services, the model does not pay.
| DAY | Model # & Arrival Time | Treatment Type & Duration |
| Day 1 |
Model 1 12.15pm |
Classic Eyelash Extensions 3 hours 15 mins |
| Day 2 |
Model 2 12.15pm |
Classic Eyelash Extensions 3 hours 15 mins |
| Day 3 |
Model 3 12.15pm |
Classic Eyelash Extensions 3 hours 15 mins |
| Day 5 |
Model 4 9.00am |
Light Volume – handmade & promade fans 3 hours 30 mins |
| Day 5 |
Model 5 1.00pm |
Hybrid – Classic, handmade & pre or promade fans 2 hours 45 mins |
Agenda Overview
Day 1
| 8.45am | Arrival |
| 9.00am to 11.30am |
|
| 11.30am to 12.15pm | Lunch |
| 12.15pm to 3.30pm | Practice Live Model 1 – Classic (trainer assisted model preparation) |
| 3.30pm to 4.00pm | Tidy up and Discuss |
| 4.00pm | Finish |
Day 2
| 8.45am | Arrival |
| 9.00am to 11.30am |
|
| 11.30am to 12.15pm | Lunch |
| 12.15pm to 3.30pm | Practice Live Model 2 – Classic |
| 3.30pm to 4.00pm | Tidy up and Discuss |
| 4.00pm | Finish |
Day 3
| 8.45am | Arrival |
| 9.00am to 11.30am |
|
| 11.30am to 12.15pm | Lunch |
| 12.15pm to 3.30pm | Practice Live Model 3 – Classic |
| 3.30pm to 4.00pm |
|
| 4.00pm | Finish |
Day 4
| 8.45am | Arrival |
| 9.00am to 11.45am |
|
| 11.45am to 12.15pm | Lunch |
| 12.15pm to 3.45pm |
|
| 3.45pm to 4.00pm |
|
| 4.00pm | Finish |
Day 5
| 8.45am | Arrival |
| 9.00am to 12.30pm | Practice Live Model 4 – Light Volume |
| 12.30pm to 1.00pm | Lunch |
| 1.00pm to 3.45pm | Practice Live Model 5 – Hybrid |
| 3.45pm to 4.00pm |
|
| 4.00pm | Finish |
Case Studies & Assessment Activities
Case Study services are performed unsupervised in your salon, or our student salon if you are also sitting our Maintain a Professional Beauty Workplace course. These services are charged at a fee that recognises you are building your speed and skill and will help you build your clientele.
You will need to complete the following to a Competent standard:
- Two full set Classic applications. One full set must be Classic, one is flexible and can be Classic, Hybrid or Premade.
- Two in fill services. One must be Classic and is completed in class. One is flexible and can be Classic, Hybrid or Premade.
- Two removal services. One is completed in class. One is flexible and can be any type of eyelash extension removal.
- Two full sets of light Volume lash extension applications. One full set must be handmade Volume. One is flexible and can be handmade Volume, Hybrid or Premade.
- Knowledge Assessment activities.
NOTE:
- Full sets are a minimum of 60 eyelash extensions per eye.
- Infills must have at least 20% eyelash extensions remaining
- Removals must have at least 20% eyelash extensions remaining
You will submit the evidence of these to receive feedback from your trainer so we can help you improve and master your craft as you start to build your portfolio.
Detailed instructions are provided in your Workbook you receive when you commence training with us.
Brow Design, Lash Lift and Tint
Models you need to organise
Number of Models you will need: 5
- Online Students: complete at your own pace, but in this treatment order.
- Academy Students: organise your models for these times and treatments.
| DAY | Model # & Arrival Time | Treatment Type & Duration |
| Day 1 |
Model 1 1.45pm |
Mapping, Brow Tint & Brow Wax 2 hours |
| Day 2 |
Model 2 12.45pm |
Lash Lift & Tint 1 1/2 hours |
| Day 2 |
Model 3 2.15pm |
Brow Lamination, Brow Tint & Wax 1 1/2 hours |
| Day 3 |
Model 4 9.15am |
Lash Lift, Lash & Brow Tint or Stain or Henna & Brow Wax 3 hours |
| Day 3 |
Model 5 12.45pm |
Brow Lamination, Lash & Brow Tint or Stain or Henna & Brow Wax 3 hours |
NOTE – With your models on day 3 you choose the most appropriate service for their features. Please remember not all models are suited to certain services. So, the decision of service and product will be determined on the day.
Agenda Overview
Day 1
| 8.45am | Arrival |
| 9.00am to 10.00am |
|
| 10.00am to 10.30am |
|
| 10.30am to 11.00am |
|
| 11.00am to 12.00pm |
|
| 12.00pm t0 12.15pm |
|
| 12.15pm to 12.45pm | Lunch |
| 12.45pm to 1.45pm | Demo Model 1 – Mapping, Brow Tint & Wax |
| 1.45pm to 3.45pm | Live Model 1 – Mapping, Brow Tint & Wax |
| 3.45pm to 4.00pm | Conclusion & Finish |
Day 2
| 9.00am to 9.15am | Arrival and recap of Day 1 – upload model 1 |
| 9.15am to 10.15am |
|
| 10.15am to 12.15pm | Demo Model 2 – Lash Lift & Tint with Brow Lamination & Tint |
| 12.15pm to 12.45pm | Lunch |
| 12.45pm to 2.00pm |
Live Model 2 – Lash Lift & Tint |
| 2.00pm to 2.15pm | Setup for Client |
| 2.15pm to 3.45pm | Live Model 3 – Brow Lamination, Brow Tint & Wax |
| 3.45pm to 4.00pm | Conclusion & Finish |
Day 3
| 9.00am to 9.15am | Arrival and recap of Day 2 |
| 9.15am to 12.15pm | Live Model 4 – Lash Lift, Lash & Brow Tint & Brow Wax |
| 12.15pm to 12.45pm | Lunch |
| 12.45pm to 3.45pm | Live Model 5 – Brow Lamination, Lash & Brow Tint and Brow Wax |
| 3.45pm to 4.00pm |
Conclusion & Finish |
Case Studies & Assessment Activities
Case Study services are performed unsupervised in your salon, or our student salon if you are also sitting our Maintain a Professional Beauty Workplace course. These services are charged at a fee that recognises you are building your speed and skill and will help you build your clientele.
You will need to complete the following to a Competent standard:
- Eight lash and brow treatments to clients suitable for the established client treatment objectives that include ALL three of the following services:
- eyebrow shape
- eyebrow tint
- eyelash tint
Note – You are welcome to submit brow lamination on your clients for our feedback but it is not an assessable service at this stage for national accreditation.
- Two lash lift treatments to clients to clients suitable for the established client treatment objectives
- Knowledge Assessment activities
You will submit the evidence of these to receive feedback from your trainer so we can help you improve and master your craft as you start to build your portfolio.
Detailed instructions are provided in your Workbook you receive when you commence training with us.
Classic Eyelash Extensions
Models you need to organise
Number of Models you will need: 3
- Online Students: complete at your own pace, but in this treatment order.
- Academy Students: organise your models for these times and treatments.
| DAY | Model # & Arrival Time | Treatment Type & Duration |
| Day 1 |
Model 1 12.15pm |
Classic Eyelash Extensions 3 hours 15 mins |
| Day 2 |
Model 2 12.15pm |
Classic Eyelash Extensions 3 hours 15 mins |
| Day 3 |
Model 3 12.15pm |
Classic Eyelash Extensions 3 hours 15 mins |
Agenda Overview
Day 1
| 8.45am | Arrival |
| 9.00am to 11.30am |
|
| 11.30am to 12.15pm | Lunch |
| 12.15pm to 3.30pm | Practice Live Model 1 – Classic (trainer assisted model preparation) |
| 3.30pm to 4.00pm | Tidy up and Discuss |
| 4.00pm | Finish |
Day 2
| 8.45am | Arrival |
| 9.00am to 11.30am |
|
| 11.30am to 12.15pm | Lunch |
| 12.15pm to 3.30pm | Practice Live Model 2 – Classic |
| 3.30pm to 4.00pm | Tidy up and Discuss |
| 4.00pm | Finish |
Day 3
| 8.45am | Arrival |
| 9.00am to 11.30am |
|
| 11.30am to 12.15pm | Lunch |
| 12.15pm to 3.30pm | Practice Live Model 3 – Classic |
| 3.30pm to 4.00pm |
|
| 4.00pm | Finish |
Case Studies & Assessment Activities
Case Study services are performed unsupervised in your salon, or our student salon if you are also sitting our Maintain a Professional Beauty Workplace course. These services are charged at a fee that recognises you are building your speed and skill and will help you build your clientele.
You will need to complete the following to a Competent standard:
- Two full set Classic applications.
- Two in fill services. One is completed in class.
- Two removal services. One is completed in class.
- Knowledge Assessment activity.
NOTE:
- Full sets are a minimum of 60 eyelash extensions per eye.
- Infills must have at least 20% eyelash extensions remaining
- Removals must have at least 20% eyelash extensions remaining
You will submit the evidence of these to receive feedback from your trainer so we can help you improve and master your craft as you start to build your portfolio.
Detailed instructions are provided in your Workbook you receive when you commence training with us.
Russian Volume Eyelash Extensions
Models you need to organise
Number of Models you will need: 2
- Online Students: complete at your own pace, but in this treatment order.
- Academy Students: organise your models for these times and treatments.
| DAY | Model # & Arrival Time | Treatment Type & Duration |
| Day 2 |
Model 1 9.00am |
Light Volume – handmade & promade fans 3 hours 30 mins |
| Day 2 |
Model 2 1.00pm |
Hybrid – Classic, handmade & pre or promade fans 2 hours 45 mins |
Agenda Overview
Day 1
| 8.45am | Arrival |
| 9.00am to 11.45am |
|
| 11.45am to 12.15pm | Lunch |
| 12.15pm to 3.45pm |
|
| 3.45pm to 4.00pm |
|
| 4.00pm | Finish |
Day 2
| 8.45am | Arrival |
| 9.00am to 12.30pm | Practice Live Model 1 – Light Volume |
| 12.30pm to 1.00pm | Lunch |
| 1.00pm to 3.45pm | Practice Live Model 2 – Hybrid |
| 3.45pm to 4.00pm |
|
| 4.00pm | Finish |
Case Studies & Assessment Activities
Case Study services are performed unsupervised in your salon, or our student salon if you are also sitting our Maintain a Professional Beauty Workplace course. These services are charged at a fee that recognises you are building your speed and skill and will help you build your clientele.
You will need to complete the following to a Competent standard:
- Four full sets of light Volume lash extension applications creating at least forty fans with a minimum of two eyelash extensions per natural lash
- Knowledge Assessment activity
You will submit the evidence of these to receive feedback from your trainer so we can help you improve and master your craft as you start to build your portfolio.
Detailed instructions are provided in your Workbook you receive when you commence training with us.
Lash Lift
Models you need to organise
Number of Models you will need: 2
- Online Students: complete at your own pace, but in this treatment order.
- Academy Students: organise your models for these times and treatments.
| DAY | Model # & Arrival Time | Treatment Type & Duration |
| Day 1 |
Model 1 12.00pm |
Lash Lift with Rod 1 hour 30 mins |
| Day 1 |
Model 2 1.45pm |
Lash Lift with Shield and Colour Boost 1 hour 45 mins |
Agenda Overview
Day 1
| 8.45am | Arrival |
| 9.00am to 10.00am |
|
| 10.00am to 11.30am |
The Procedure – Trainer Demonstration on Model
|
| 11.30am to 12.00pm | Lunch |
| 12.00pm to 1.30pm | Practice Live Model 1 – Lash Lift with Rod |
| 1.30pm to 1.45pm | Break |
| 1.45pm to 3.30pm | Practice Live Model 2 – Lash Lift with Shield and Colour Boost |
| 3.30pm to 4.00pm |
|
| 4.00pm | Finish |
Case Studies & Assessment Activities
Case Study services are performed unsupervised in your salon, or our student salon if you are also sitting our Maintain a Professional Beauty Workplace course. These services are charged at a fee that recognises you are building your speed and skill and will help you build your clientele.
You will need to complete the following to a Competent standard:
- Four full-set Classic eyelash extension applications, each set consisting of a minimum of eighty eyelash extensions per eye, attached 0.5mm to 1mm from the natural lash follicle and not extending more than 30% in length.
- Two infill services
- Two removal services
- Four full sets of light Volume lash extension applications creating at least forty fans with a minimum of two eyelash extensions per natural lash, attached 0.2mm to 0.5mm from the natural lash follicle and ensuring fan weight is not too heavy and maintains natural lash health.
- Knowledge Assessment activity
You will submit the evidence of these to receive feedback from your trainer so we can help you improve and master your craft as you start to build your portfolio.
Detailed instructions are provided in your Workbook you receive when you commence training with us.
Working in a Beauty Salon
Student Salon Clinic Hours required
Hours of Duty: 10 x three-hour work periods in Student Salon Clinic providing any professional lash or brow treatment you are qualified to provide (qualification can be with us or other trainers). You can also use the treatments for your case studies if you have done training with us and have case studies to do.
The time that you spend in the Enchanted Student Salon will be assessed and there is no payment fee for you to attend.
Session 1 will include an induction and short knowledge assessment based on the induction activities.
- A 6 hour credit transfer will be applied for students who have completed face to face skill-based training with Enchanted Beauty Institute within the previous three months. This equates to 2 of the three-hour work periods.
- You will need to allocate additional study time for Knowledge and Performance Activities. These may be completed at home or in Clinic if there is available time during pre-booked sessions. If you require access to computer or printer equipment you can book Tech Time at the Academy free of charge subject to availability.
We offer flexible options over 4 to 8 pre-booked sessions for you to provide door to door service and treatments to clients that we bring in, using our products and equipment and practicing your skills and knowledge at reception, appointment scheduling, cleaning and work preparation in a real life salon environment.
To meet your hours requirements, you can choose to attend in one of the following ways:
| Option 1 | Four sessions of 9am to 4pm, plus one am/pm session. |
| Option 2 |
(where a credit transfer has been applied) Three sessions of 9am to 4pm, plus one am/pm session |
| Option 3 | Long day sessions from 9am to 4pm/ combination am/pm sessions to meet hour requirements |
Student Salon Session Times
Student Salon Opening hours: Every Thursday 9am to 4pm.
We will also be offering a block week of clinic that will run every day from Monday to Friday at certain times of the year.
| Student bookable session times |
10-minute breaks in the morning and afternoon will be scheduled for you by your Trainer on duty. |
| Client bookable session times |
|
Assessment Tasks & Activities
You are required to be flexible in your duties performed in student salon clinics and must be prepared to undertake such work as may be assigned to you from time to time. Allocation of duties will be made to ensure you experience all tasks and activities required in the provision of salon services in an industry workplace.
This may include downtime projects or roleplays in the case where a client has not attended for a scheduled appointment or if treatment has been completed earlier than scheduled. Such work can be outside the area of normal duties. These may include but not limited to; cleaning, sanitising, stocktake, scheduling, marketing designs.
Learners are also expected to display and take initiative in relation to their positions and the work carried out.
You will need to complete the following to a Competent standard:
- Evidence of the ability to complete tasks outlined in elements and performance criteria of SHBXCCS002 Provide Salon Services to Clients in the context of the job role and:
- integrate beauty technical skills, and provide service to beauty clients for a minimum of twelve, three hour work periods that individually or in combination demonstrate:
- accessing client records
- appropriate verbal and non-verbal communication
- correct telephone techniques
- dealing with clients in a culturally appropriate manner
- dealing with difficult or abusive clients
- effective questioning and active listening techniques to establish client needs
- face to face communication techniques
- greeting and farewelling techniques
- interpreting and maintaining client records
- receiving clients and making appointments
- resolving complaints with remedial actions
- scheduling client appointments.
- integrate beauty technical skills, and provide service to beauty clients for a minimum of twelve, three hour work periods that individually or in combination demonstrate:
- Integrate the use of predetermined health, safety and security policies, procedures and safe work practices into day-to-day work functions across six, three hour work, training or assessment periods which must be combined with assessment of SHB coded units, that includes:
- correctly applying personal protection and infection control procedures to minimise infection risk before, during and after six salon treatments or services
- following organisational procedures for safe:
- cleaning of blood or body fluid spills
- disposal of:
- sharps
- single use instruments
- selecting, preparing, using and storing cleaning and disinfection equipment and products for:
- equipment
- general salon areas
- work surfaces
- sequencing cleaning and disinfection procedures for effective decontamination of reusable equipment
- identifying incidents of short circuits, overloaded circuits and equipment wear and deterioration
- taking safe remedial action and reporting to supervisor following organisational
procedures - identifying workplace hazards and following organisational procedures for reporting:
- chemical spills
- broken or faulty tools and equipment
- fire
- needle stick injury
- slip, trips and falls
- spills and leakage of materials
- clean general salon area
- participate in two hazard identification and associated risk assessment activities
- respond in line with organisational emergency procedures during one emergency evacuation.
- Knowledge Assessment Activities
Detailed instructions are provided in your Workbook you receive when you commence training with us.
Got questions? Get in touch! We would love to talk!
We would love to have a chat with you, get to know you and help with any unanswered questions. Reading this is the first step on your entrepreneurial journey with us. Here are some ideas for the next steps you can take.
Come into the Academy
Want to check us out in the flesh? Pop on in any time during our opening hours and have a chat with the team, or you can book a private tour: https://ebi.as.me/meeting
Be a model for a class
Want to see it all in action? Volunteer to be a model on the class you are interested in so you can feel the experience and vibe, hear the trainers give advice and decide if you will be comfortable training with us too. Just call us and let us know you would like a student experience on 1300 113 996.
Email us
Busy working your 9-5? No time to chat? Just email us any questions and we can respond with all the goodness you seek! Email: reception@enchantedbeauty.institute
Call us
Are you as excited as us and want to chat with us right now? Just call us during our business hours, we love to talk! Phone: 1300 113 996. Want to chat but no phone credit or pushed for time? Just book here for us to call you at your most convenient time https://ebi.as.me/phonecall
Speak to other Enchanted Students about their experience
Want to find out if we talk crap or if everything we have said in here is true? Ask someone who has already been where you want to go! Just contact us and we can put you in touch with random students who have trained with us in the last 5 years so you can get an honest account.
Enroll now
Have you decided this is meant to be for you? Ready to change your life? YES!!!!!!! You have got this! Enroll here and we will be in contact shortly.
Want to know more about a course? Enquire now!
