A lot of preparation goes into providing excellent training for you on your training day! To ensure the smooth running of our courses for all students, we have to enforce the following cancellation and refund policies. As you are starting your businesses, you will also need to enforce your own policy’s for if clients late cancel or no show for their appointments with you. It is good business practice to be clear and upfront about these to save confusion later. We thankyou for your understanding the reasoning behind enforcing these policys.
We understand that life can throw up hurdles and sometimes things don’t go to plan. Which is why we have designed our curriculum to provide flexible solutions and support if can’t attend or finish your training course.
If a course is cancelled by Enchanted Beauty Institute for any reason, students enrolled at the time of the cancellation announcement will be notified and advised an alternative date/venue.
OR
If your training cannot proceed or be completed at the academy due to COVID-19 restrictions enforced by the State Government, Health Organisation, or precautions to protect students, staff and the general public you will have online access to complete your learning and additional support with be offered.
No refund will apply.
If the cancellation by you is due to change of mind and you no longer wish to participate in the course you may be eligible for a partial refund. Any cancellations or refunds are subject to the following conditions.
$200.00 booking fee withheld due to resources expended establishing student records and materials.
Remainder of any monies paid as course fees refunded.
Student may take any kit or products they purchased separately.
Due to capping student places in each class, we cannot offer other dates as a re sit.
You continue your studies with the provided online access and we will support you through your studies.
You remain obligated to pay any outstanding course fees.
No refund will apply. No Exceptions
All digital products are deemed ‘used’ once downloaded or opened. No refunds will be given once electronic course materials or online programs have been accessed.
No refund will apply. You remain obligated to pay any outstanding course fees.
IMPORTANT
Cancellation and refund requests must be received in writing by the Enchanted Beauty Institute Student Liaison. Please be aware the effective date for any refund request is the date we receive it in writing. If you delay providing us written notice it may impact your refund eligibility. Written notice should be emailed to: reception@enchantedbeauty.institute
This refund policy does not remove your rights under Australia’s consumer protection laws. Consumer guarantees do not apply if you:
For more information, you can visit the Australian Competition & Consumer commission website: https://www.accc.gov.au/
Support
2024 Enchanted Beauty Institute
